Just click on the product of your choice, add it to your cart. This will take you to your shopping cart where quantities can also be changed. Then click 'checkout' to fill out your shipping and payment details. Either enter your credit card details to pay for your chosen items or we also offer other payment options.

You can visit us at our Drop In Surf & Supply Store

• Address: 153 Pukepoto Road, Kaitaia, 0410
• Email: shop@dropin.nz
• Phone: (+64) 27 842 7451
• GST Number: 139-632-354

Opening Hours (coffee machine stops 30 mins prior to closing)

• Mon - Fri: 8am - 4pm 
• Saturday:  9am - 12pm
• Sunday:  Closed

• Kokako Coffee
• Forage and Bloom Tea 
• Mamamuti Cacao
• Bella Vacca Milk 
• Boring Oat Milk

When you checkout you are directed to Shopify secure payment gateway where you can enter your credit card or payment details safely.

Drop In accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout: Visa, Mastercard and American Express.

• Apple Pay, Google Pay, Shop Pay & Union Pay

• Coming soon Afterpay

Please note that your billing address must match the address on your credit card statement.

You sure can, just choose pick up at checkout.

We are located at: 153 Pukepoto Road, Kaitaia, Northland, 0410, New Zealand

Feel free to contact us if you have any questions: shop@dropin.nz | (+64) 27 842 7451

Your shipping rate is displayed at checkout.

NEW ZEALAND

• NZ North Island Shipping (Including Rural) - $9.99
• NZ South Island Shipping (Including Rural) - $14.99
• NZ Free Shipping on Orders $199+

Depending on the carrier, parcels will be delivered in the next 2-5 working days to addresses in the main metro areas of both North and South Islands.  For smaller centres allow another working day for delivery.

Residential and Rural deliveries (RD) can take up to an extra 24 to 72 hours as some carriers pass their parcels onto RD contractors who then make the delivery. Delivery will be deemed to have been made when the goods arrive at the delivery point agreed with you.

INTERNATIONAL

• AU Nationwide Standard Shipping - $24.99

We don't currently ship to any other international locations.

Please ensure the delivery address and receiver’s name for your order is accurate and complete (including any business name if shipping to a work address) as we may be unable to change these details once the order has been placed.

We will not take responsibility for any orders that go missing due to incorrect delivery information provided by you.

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.

We try to send orders everyday Monday-Friday. We are unable to send orders over the weekend. Any orders made on a Friday after lunch will most likely be sent on Monday. Orders within NZ should arrive within 2-5 days depending on your location, public holidays and/or if you're rural. South Island and Rural orders will always take a day longer.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

- Gift cards

- Some health and personal care items

- Sale items

To complete your return, we require proof of purchase. Please do not send your purchase back to the manufacturer.

Please contact us to see if you are eligible for a return or refund.

We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

Feel free to contact us, we'd love to help you out. Or email us directly at: shop@dropin.nz